Privacy Policy – SWIBAB
At SWIBAB, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.swibab.com.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following information:
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Personal details such as your name, email address, phone number, billing and shipping address
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Payment information (processed securely by third-party payment providers; we do not store card details)
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Order details and purchase history
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Device information such as IP address, browser type, and cookies
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Customer communications (emails, messages, or support requests)
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Communicate with you about your order, delivery, or enquiries
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Improve our website, products, and customer experience
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Prevent fraud and ensure website security
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Send promotional emails or marketing communications (only if you have opted in)
3. Sharing Your Information
We may share your personal information with trusted third parties only when necessary, including:
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Payment processors (such as Stripe or PayPal)
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Shipping and logistics partners
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Website and analytics services (such as Shopify, Google Analytics, Meta/Facebook)
These third parties are required to protect your information and use it only for the intended purpose.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable core website functionality
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Analyse website traffic and performance
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Support advertising and remarketing campaigns
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Marketing Communications
If you choose to subscribe to our mailing list, we may send you updates, promotions, or product information.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no online system is 100% secure.
7. Your Rights (Australian Consumer Law & Privacy Act)
You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal data (where legally permitted)
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: